Cantonese speaking Telemarketing

Contacthub

·               To profile and deskresearch database of potential accounts in order to ensure all    key details – decision maker names,addresses, current IT providers, etc. – are identified as well as mapping thedecision making structure of each target account.

·               To utilize specialistresearch tools (i.e. Avention / online research) to identify businesschallenges and sales opportunities within targeted accounts to produce aregular flow of qualified sales ready leads for the direct and channel salesteam to pursue.

·               To build / nurtureclose business relationships with selected accounts in order to ensure thatCenturyLink is at the forefront of their thinking when ready to review or has acritical business need.

·               Qualify prospectsagainst established criteria prior to passing them to field sales team orchannel sales team as marketing qualified leads (MQLs).

·               Receivepre-determined groups of prospects back from field or channel sales for furthernurturing using both the telephone and email.

·               Process in-boundleads, both telephone and web-based (eg. Request a quote or contact us fromthrough the company website)

·               To work closely withRegional Sales Director and the sales team on any local campaigns or óne off’ events– such as Webinars & industry events – in terms of both profiling andfollow up.

·               To accurately updateand maintain Salesforce.com and weekly pipeline forecasts on the volume ofleads expected to achieve MQL status.

·               To take part inregular óne to ones’ with Field Marketing / Marketing Operations togive/receive feedback, monitor performance / identify training needs. Takeresponsibility for the acquisition, structure & integrity of company andcontact data, including customers, prospects and Multi-National Corporations(MNCs).