新加坡银行招聘-薪水高/福利好/要求高 -底薪2800新币起
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公司:新加坡某知名银行 职位:Customer Service Officer客户服务专员男女不限5人 (申请SP/EP准证)招聘要求1. 本科有学士学位及本科以上学历; 2. 流利的英文沟通能力;3. 有客服中心工作经验优先; 工作职责 You will handle incoming prospect or customer inquiries, using call centre technologies to provideaccurate responses in accordance to the Bank policy and procedures.You will need to resolve customer complaints and problems to meet customer satisfaction.You will make use of customer service and sales skills to optimize the opportunity of each customercontact.In addition, you will educate the customer about the Bank’s products and services and direct themtowards available resources for self-help.As part of the work process, you will complete accurately the necessary documentation to managecustomer complaints, issues and subsequent solutions.You will also act on any required customer follow-up in accordance with Call Centre guidelines.To improve Call Centre service delivery, you will participate in process improvement initiatives forincreased effectiveness.底薪 2800-3300新币 / 月 (根据经验及英文水平等) 轮班津贴:新币290/月 ( 如果有做轮班的话才会有)Functional Allowance:200新币/月( 第四个月才有,但如果不能很好完成本职工作,则没有此津贴)食物津贴: 22新元 ( 如果加班超过2小时后);其他津贴: 60-90新元( 如果被要求在休息日上班4小时以上的; 具体解释以公司合同为准);工作时间 44小时/周超出按新加坡法定计算加班费,周六1.5倍,周日及公共假期2倍 视频面试 注:此项目相对其他劳务订单来说算好的名额有限 欢迎英文好的孩子们报名 下周面试
微信/QQ: 510553766
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go2singapore LV10
发表于 半年前
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公司:新加坡某知名银行
职位:Customer Service Officer客户服务专员
男女不限
5人 (申请SP/EP准证)
招聘要求
1. 本科有学士学位及本科以上学历;
2. 流利的英文沟通能力;
3. 有客服中心工作经验优先;
工作职责
You will handle incoming prospect or customer inquiries, using call centre technologies to provide
accurate responses in accordance to the Bank policy and procedures.
You will need to resolve customer complaints and problems to meet customer satisfaction.
You will make use of customer service and sales skills to optimize the opportunity of each customer
contact.
In addition, you will educate the customer about the Bank’s products and services and direct them
towards available resources for self-help.
As part of the work process, you will complete accurately the necessary documentation to manage
customer complaints, issues and subsequent solutions.
You will also act on any required customer follow-up in accordance with Call Centre guidelines.
To improve Call Centre service delivery, you will participate in process improvement initiatives for
increased effectiveness.
底薪 2800-3300新币 / 月 (根据经验及英文水平等)
轮班津贴:新币290/月 ( 如果有做轮班的话才会有)
Functional Allowance:200新币/月( 第四个月才有,但如果不能很好完成本职工作,则没有此津贴)
食物津贴: 22新元 ( 如果加班超过2小时后);
其他津贴: 60-90新元( 如果被要求在休息日上班4小时以上的; 具体解释以公司合同为准);
工作时间 44小时/周
超出按新加坡法定计算加班费,周六1.5倍,周日及公共假期2倍
视频面试 |
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go2singapore LV10
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go2singapore LV10
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go2singapore LV10
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hello哈。 LV4
发表于 半年前
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